You’ve just spent weeks with your benefits broker hammering out the best voluntary

benefits to integrate into your benefit offerings. Voluntary benefits are an integral

tool to mitigate large out of pocket expenses due to rising deductibles and

copayments.

You then roll out your new voluntary plans through employee meetings and

enrollment platforms. You end your open enrollment and think all is well.

Then, when an employee has an accident or life threatening illness and needs to file

their claim for their voluntary plan, the broker directs the employee to the carrier

website. Your employee has limited time to discuss their claim during business hours

and often becomes frustrated with the whole process. They go back to work and share

negative comments about your new benefit plan to their co-workers.

The time you spent in selection and implementation of your new plans now seems to

be a liability to your entire benefit program and your reputation as an employer.

The insurance broker’s job should not end with the enrollment. They should be an

advocate for your employee to assist and advise during these stressful times of injury

or sickness.

Patterson Benefits’ job does not end when the new benefit is selected and enrolled. It

begins when a claim occurs. Let Patterson Benefits be the partner you need to assist

your employee.